Support

Questions or something not working? Email support@stickermint.com with your store's .myshopify.com address and the page where you saw the problem.

Getting started

  1. Install Mint Speak from the Shopify App Store. The app home shows a setup checklist.
  2. Turn on the app embed: on the app home click Open theme editor. The theme editor opens with the Mint Speak app embed switched on — click Save. The app home then shows it as on.
  3. Voices & button: pick the voices shoppers can choose, the button's text and position (and on Pro its colours, shape and size), and preview your own products in each voice.
  4. Theme days (optional, Pro): turn a voice on for everyone on a date, such as Talk Like a Pirate Day on 19 September.
  5. Test: open your store, tap the voice button, browse a few pages, then tap Back to normal.

What changes — and what never does

  • Visible text on your English storefront pages, swapped word by word into the chosen voice, with a short exclamation on some longer sentences.
  • Never: prices, totals, discounts, taxes, anything written with a number (quantities, sizes, dates, SKUs, order numbers), web and e-mail addresses, form fields, variant pickers, cart line properties, and words shoppers rely on such as sizes, colours, materials, allergens, warnings, "free", "sale", "sold out", "no" and "not".
  • Shopify checkout, order confirmation and shipping emails keep their normal wording, as do customer account pages, gift card pages and (unless you turn it off) policy and legal pages. Text inside images and videos isn't changed.
  • Page titles, search engine tags and structured data are never touched, and every visitor and search engine gets the same page from Shopify.
  • Back to normal puts the original text back exactly, in one tap, on every page. The button is always on screen while a voice is on.

Theme days (Pro)

  • A theme day runs from midnight to midnight in your store's time zone (Shopify Settings → General), for every shopper.
  • A shopper who taps Back to normal on a theme day keeps their store normal for the rest of that theme day. A voice they chose themselves always wins.
  • “Every year” days repeat each year and may span the new year.
  • Theme days are part of Pro. On the Free plan your saved theme days are kept but don't run (shoppers switch the Pirate voice on with the button), and they run again as soon as you choose Pro.

Accessibility and speed

  • The voice button is a real button with a visible focus ring, a 44-pixel target and screen-reader announcements. It floats, so it never moves your page.
  • The button script is small and deferred; the voice's word list loads only when a shopper picks a voice or on a theme day. When a voice is on as a page opens, the page shows once the voice is applied (never more than 1.5 seconds) so text doesn't change in front of the shopper.

AI product descriptions (Pro)

  • Create a voice version of a product's description with AI (200 a month). Every number, unit, size, material, allergen, link and name is checked automatically; safety and allergen wording isn't sent to the AI at all.
  • You read, edit and approve each text before it's saved. Your product description itself is never changed.
  • If you edit the product description later, the product page goes back to word swaps until you save a new AI version.

Troubleshooting

  • No button on the store? Check step 1 on the app home (the app embed must be on and saved in your published theme), that Mint Speak is turned on, that the button is switched on in Voices & button, and that you're on an English page.
  • Something shouldn't change? Add it on the Words page: a word to never change, or a CSS selector for a part of the page. You can also add translate="no" or the class notranslate to an element.
  • Reset a test choice: tap Back to normal, or clear the mint_speak entry in your browser's storage.

Plans

Free: the Pirate voice and the voice button (on the Free plan the button shows "Mint Speak" as a tooltip). Pro ($6.99 a month, 7-day free trial): all 7 voices, theme days (up to 100), your own word swaps, AI product descriptions (200 a month) and full button styling without the tooltip. Plans are managed on Shopify's plan page (Plans → Choose a plan) and billed by Shopify; moving from Pro to Free takes effect at the end of the billing cycle you already paid for. Your settings, theme days included, are kept for when you choose Pro again.

Contact

Mint Labs — support@stickermint.com. We reply within one business day.